COVID-19

Dears,

We have always placed our customers' needs at the forefront of our operations, and during these uncertain and challenging times, this commitment remains unwavering. That’s precisely why we are actively practicing and strictly enforcing the most effective methods for social distancing and self-isolation in the midst of the ongoing COVID-19 pandemic.

We genuinely look forward to serving you while adhering to all the recommended safety guidelines — which includes comprehensive measures designed to protect both our esteemed customers and dedicated staff members alike. Kindly, we encourage you to connect with us online through our website and/or over the telephone numbers provided. This is where you will find the latest updates regarding our services and operations.

Unfortunately, there is no way to predict when things will return to “normal” in any meaningful sense. However, rest assured that we are diligently doing our utmost to keep you informed and are taking every possible precaution to help flatten the curve and ensure everyone’s safety.

We are carefully monitoring the situation day by day, and at this moment, we regrettably cannot provide a specific estimated time for the reopening of our office. The most critical priority is to ensure that the eventual full opening occurs in a safe and secure environment for everyone involved.

If you have specific questions that remain unanswered here or on our website, please do not hesitate to contact us. We are always available to clarify your concerns and address any doubts you may have.

We work hard to adapt to new circumstances and plan thoughtfully for the future, considering that our customers have always been and will continue to be the very heart of our company.

Sincerely,
DECASTRO INTERPRETERS